How do I return an item?

Payment and Shipping Policies

 Payment Policy


Accepted Methods of Payment

Credit Card (Visa, Master Card, American Express, Discover)
Pay Pal
Check

Credit Card Charges

Your credit card will be charged when you place your order. If we are not able to fulfill your order for any reason your credit card will be refunded. 

Mailing Address For Check/Money Order


     Joshua Spies Fine Art
     P.O. Box 466
     Watertown, SD 57201
     
Shipping Policy

International Shipping

Please contact us directly.

Turnaround

All orders are shipped within 10 days of your purchase. If for any reason we are unable to provide this turnaround time you will be contacted immediately with the option to be refunded and cancel the order.

Carriers


We use the following carriers to deliver our orders:

USPS
UPS
FedEx

Order Tracking

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers. 

Shipping Rates

The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to. 

 

 

Returns, Refunds and Exchanges Policy

How To Return An Item
Your item must be in its original package to be returned for us to accurately asses any damages. Your must return the item within 30 days of your purchase. 

1. Please email contact@joshuaspies.com to request a refund and we will assign you a tracking #.

2. Include in your package a signed letter stating the reason for your return and the original receipt.
3. Return Mailing Address:

    Joshua Spies Fine Art
    P.O. Box 466
    Watertown, SD 57201 



Restocking Fee

All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.